Privacy Policy

We are committed to protecting the privacy and confidentiality of personal information collected through our healthcare services and website.

Information We Collect

We may collect various types of personal information, including but not limited to:
Your medical records and health history
Contact information (such as name, address, phone number, email address)
Payment information
We collect this information in order to provide healthcare services, process payments, and communicate with patients.

How We Use Your Information

We use the personal information we collect for the following purposes:
Providing healthcare services, including diagnosis, treatment, and medical advice
Billing and processing payments for services rendered
Communicating with patients regarding appointments, test results, and other healthcare-related matters
Complying with legal and regulatory requirements.

Information Sharing

We may share your personal information with third parties in the following circumstances:
With healthcare providers and professionals involved in your care
With our internal team and lab technician.
With government agencies or law enforcement officials as required by law
With our service providers who assist us in providing healthcare services (e.g., medical transcription services)
We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal information. This includes encryption, access controls, and regular security audits.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to restrict or object to certain processing activities. Please contact us using the information provided below to exercise these rights.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at support@bugpharm.com